Return and Refund:

Return here means if you do not want to take delivery of the product after ordering or want to return it after delivery.  Our return and refund policy is very simple and we strive to resolve any product or delivery issue as quickly and easily as possible.  For this you must remember some rules-

Time:

If you want to return the product, you must inform us within 3 days of receiving the product.  After that, it cannot be returned or exchanged, but yes, if the product has a long-term warranty, then you will get after-sales benefits.

Condition of return item:

Any product to be returned must be in original product condition and intact.  Everything that has been delivered must be returned along with it.  Returns must be well handled and arrangements must be made so that the parcel reaches us safely.

Reason for return:

Before making a return you must tell us why you want to return the product.  Free return is applicable in case of wrong product delivery, different color or different size delivery etc.  However, if you want to return due to change of mind or personal reason, delivery charge and return fee of Tk 100 per parcel will be applicable.

Refund:

After the return of the product, it will be checked by our team and if everything is fine i.e. in original and salable condition, the refund will be given within 72 hours of receiving and checking the product.  In this case, the refund will be made through the same mode of payment.